4/6/2016: Important! National Vessel Movement Center – Blocked attachments

The National Vessel Movement Center (NVMC) is experiencing reduced connectivity with email providers.

Specifically, the Coast Guard is experiencing issues receiving inbound emails containing .zip attachments. Of particular note, this condition is impacting vessel representatives attempting to file Advanced Notice of Arrivals with the National Vessel Movement Center.  

Due to these issues, all e-mails with .zip attachments are being blocked without any notification to the sender. The Coast Guard has had reports of vessels who thought they had met all Notice of Arrival/Departure (NOAD) requirements arriving without being entered into the Ship Arrival Notification System (SANS).

These issues have been occurring since March 30, 2016. The NVMC is still able to receive e-mails with .xls and .xml attachments.

We recommend all vessel representatives confirm the type of attachments that have been submitted over the past week and be sure to send attachments in .xls or .xml format AND…Reminder to all vessel agents and representatives to ensure that they receive acknowledgement from NVMC that their submittal has been accepted and successfully processed.

 

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